Repair Tips for Your Ice Maker: Ice Will Not Eject

Portable ice makers make it faster and more efficient for you to make your own ice. Over the years, ice makers have become more innovative. Tired of always running out of ice supply? Now, this is the least of your worries especially since you can make easy ice anytime you want. This is perfect now that summer is just around the corner. But since you will be using the ice maker most of the time, you need to be aware of the right way of using the machine.

Unlike diamonds, a portable ice maker does not last forever; there will come a time when it needs to be repaired. In this unfortunate situation, you have two options: bring the unit to a professional repair service or DIY. Should you do the necessary repair or should you hire someone who, you can trust to take on the job? Both alternatives have pros and cons. It just depends on if you think you are really knowledgeable in repairing or fixing the problems. The following alternatives have their pros and cons.

Sophisticated Ice Maker


• Job done in a repair service is done by expert; therefore reliable.
• Do-it-yourself repair saves money for there are manuals as guides.


• Job done in repair service is expensive.
• Do-it-yourself repair is done by a non-expert; therefore, unreliable.

Before you call a repair service, try to do your own troubleshooting and DIY repair guide. There is a good guide on how to repair ice maker that does not eject ice. If your ice maker doesn’t make ice, you can check out these do-it-yourself ice maker repairs before calling a professional. There are troubleshooting tips that you can find on the Internet or you can also read the product manual. You can get the valuable information that you need to repair the problem without having to worry about additional repair costs. Troubleshooting and repairing an ice maker are jobs that do-it-yourselfers can handle with a little bit of guidance.

Repair tips when ice does not eject

• A cube has become lodged
An ice cube has lost its way. Directly point a hair dryer at the ice maker, on high heat, for about 20 minutes. The lodged cube will melt the ice and the maker works again.

• Freezer temperature is over 10 degrees Fahrenheit.
Setting the freezer temperature in between 0 and 5 degrees Fahrenheit is the right temp for ice maker to work properly. If the temp is too high, condenser coils of the fan do not work properly. Check if frost has accumulated on the evaporator coils for this will cause part of the defrost system to fail.

Red Portable Ice Maker

• Defective water inlet valve
It is the electrically-controlled water inlet valve that supplies water to the dispenser and ice maker. If water inlet valve is defective, or if it has insufficient pressure, no water is allowed to flow through so no ice. The water pressure of the valve must be at least 20 psi. If the pressure in the water inlet valve is insufficient and the ice maker is not filled fill with water to make ice, then it is time for water inlet valve must be replaced.

• Time to replace Ice maker assembly.
Many ice maker components are not sold separately so if a part of the ice maker assembly is defective, the entire component must be replaced. Check the water inlet valve, water line, and fan. The proper time to replace the ice maker assembly is when it continues to stay at 15 degrees Fahrenheit.

• Defective icemaker module
Ice maker won’t make or dispense ice when the module is defective. Make sure that the bail arm is in the down position or the on/off switch is in the on position. Check the modules’ ejector blades to ensure that no ice cubes are stuck in the blades. There is the usual tests point that the technician use to diagnose problems with the module.

• House supply water pressure is low
Insufficient water pressure at home will not eject ice since 20 psi of water is required for inlet valve to function properly. Check to determine if the pressure is at around psi of 20.

• Clogged water filter
The flow of water to the dispenser is restricted when water filter is clogged; so ice maker cannot work properly. You have to replace water filter every six months to properly maintain flow of water, as well as insuring its quality.

• Defective icemaker mold thermostat
The temp of the ice tray is monitored by the thermostat; as soon as the proper temp is reached by the mold, ice cubes will be ejected and and the ice mold is refilled with water. In a defective thermostat, ice maker will stop making ice. Use a multimeter to test its continuity. A replacement is needed when thermostat mold does not show continuity.

• Icemaker switch is defective
It is also possible that the icemaker switch got turned off by accident; but after the switch of the ice maker is switch on and it still isn’t working, replace it.

Safety Issues

The most typical problem that occurs in an ice maker is failure to make ice. You can learn how to troubleshoot your ice maker and to do ice maker repairs since you can simply follow instructions in the manual. But before diving into dealing with ice maker problems, you must have a better understanding of what might be wrong by using these tips. Know that safety is still one of most important considerations so make sure that before you do anything else, unplug the ice maker first. Second, familiarize yourself with the parts and the technical aspects of your ice maker. If you think you can do the repair then there is no harm in trying since there some cases where you can easily fix the problem. But if you are not sure, it is definitely important that you seek professional help. Only a repair expert can guarantee you the solutions for your ice maker problems.

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Tim Cooper - December 28, 2016

This is all good info, and I’ ve looked at every aspect of it. My problem is that the ejection arm, which pushes the ice out of the tray once it’s made and ejected, just hangs up and tries, but seems to be caught on something. I’ve had the thing apart 4 times, and can find nothing. I’m beginning to think it’s inside the unit where the motor transfers power to the arm, don’t know if it’s a gear or what, but I’m at a loss now. Seems a shame to throw it away, makes such good ice, but can’t get it into the basket. Any more ideas?

Joe Isaac - April 3, 2018

My icemaker was not ejecting ice. I bought and installed a new unit and am having the same problem. So looks like the icemaker was not the problem. It fills up with water and freezes the cubes but doesn’t eject. The refrigerator is a KitchenAid Superba.

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